Last Updated: September 1, 2026

911 CAR, doing business as RapidCargo Solutions LLC (“RapidCargo Solutions,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, request an estimate, use our services, or communicate with us by phone, email, text message, or other available communication methods.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Project address or ZIP code

• Project details and service requests

• Approximate measurements or dimensions

• Photos and videos of your project

• Scheduling preferences

• Communications you send to us

• Other information you voluntarily provide when requesting information, an estimate, or services

We may also collect certain technical information automatically when you use our website, such as browser type, device information, IP address, and website usage information.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to customer inquiries

• Review and evaluate project requests

• Prepare or follow up regarding estimates

• Request additional project information, photos, videos, measurements, or addresses

• Coordinate appointments and scheduling

• Communicate regarding requested or ongoing services

• Provide customer support and service updates

• Improve our website, services, and customer experience

• Send promotional communications when the customer has provided the appropriate consent

• Maintain business and communication records

• Comply with applicable legal requirements

3. SMS COMMUNICATIONS

If you provide your mobile phone number and consent to receive SMS messages, you may receive text messages from 911 CAR, doing business as RapidCargo Solutions LLC.

Customer care and service-related messages may include responses to inquiries, estimate follow-ups, requests for project photos, videos, measurements or addresses, scheduling coordination, appointment information, and service updates.

If you separately consent to promotional communications, you may also receive occasional promotional or marketing messages regarding our services.

Message frequency varies. Message and data rates may apply.

Reply STOP at any time to unsubscribe from SMS messages. Reply HELP for assistance.

Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services.

4. SMS PRIVACY AND CONSENT DATA

We respect the privacy of your mobile information.

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may use service providers that assist us in delivering communications and operating our business, but information is provided to those service providers only as reasonably necessary to perform services on our behalf.

5. SHARING OF INFORMATION

We do not sell your personal information.

We may share personal information with trusted service providers when reasonably necessary to operate our business, maintain our website and communication systems, process customer requests, provide requested services, or comply with applicable law.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, business, or property.

6. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.

7. YOUR CHOICES

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal requirements and legitimate business recordkeeping obligations.

You may opt out of SMS communications at any time by replying STOP.

You may also contact us directly regarding your communication preferences.

8. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of websites or services that we do not control.

We encourage you to review the privacy policies of any third-party websites or services you use.

9. CHILDREN'S PRIVACY

Our website and services are intended for adults seeking construction, hauling, excavation, concrete, grading, sitework, and related property services. We do not knowingly collect personal information from children under 13.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and the “Last Updated” date will be revised accordingly. Your continued use of our website or services after changes are posted constitutes acknowledgment of the updated Privacy Policy.

11. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

911 CAR

Doing Business as RapidCargo Solutions LLC

Email: [email protected]

Phone: (813) 369-9802

Website: www.rapidcargosolutionsllc.com